PandaHEALTHCAREInternational medical coordination
The process moves in stages. You can start with a conversation, then choose whether to proceed with record preparation, specialist review or travel coordination.
Talk to a care coordinator
Start with your country, preferred language and broad needs. Confirm the recipient and transfer route before sharing identifying records. Useful records include diagnosis and treatment history, pathology and imaging reports, DICOM files if available, and your questions.
50% deposit starts the service. The remaining 50% is due before appointment confirmation, report delivery or remote consultation arrangement. Refunds and incurred third-party costs follow the service agreement.
Tell us your country, preferred language and the service you are exploring. The initial review checks document completeness and coordination possibilities; it is not a clinical diagnosis.
We organize diagnosis reports, imaging reports, pathology, treatment history and medication records into a structured bilingual summary for specialist review.
The specialist reviews the records that are available. Missing information or further examinations may be requested. Timing depends on record completeness, complexity and specialist availability.
Before committing, confirm the service provider, deliverables, language, timeline, service fees, third-party charges, and applicable cancellation or refund terms in writing.
Language support, hospital accompaniment, admission or surgery coordination, and follow-up arrangements within the agreed scope.
We assist with discharge-record organization, translation of follow-up records, communication with the treating institution and arrangements for remote follow-up. Clinical follow-up plans come from your doctors.
Ask the coordinator for the approved record-transfer route. Depending on the case, the institution may request diagnostic reports, pathology, imaging, treatment and medication history, discharge summaries and recent follow-up results.
Before committing, confirm the service provider, deliverables, language, timeline, service fees, third-party charges, and applicable cancellation or refund terms in writing.
Service feesPanda Healthcare provides non-clinical coordination, translation and administrative support. We do not diagnose, prescribe or perform treatment. A record-based opinion does not replace an in-person examination or your ongoing care.
About Panda
A clear division of responsibilities, from your first conversation to care in China.
Your international coordination contact: clarify needs, prepare records and questions, support communication and coordinate the proposed care pathway.
Coordinates agreed local arrangements, including appointments, language support, hospital accompaniment, admission or surgery logistics and follow-up links. The provider, deliverables and responsibilities are confirmed for your case.
Independently assess clinical suitability, provide medical opinions, diagnoses, prescriptions and treatment, and determine clinical priority and schedules.
The service agreement confirms the contracting and delivery entities, selected services, responsibilities, fees and cancellation/refund terms before payment.
Start with a coordinator conversation. Share your country, preferred language and the service you want to understand. Ask for a designated route before sending medical records.